Returns & Refunds
You may purchase merchandise from this website by using any one of the payment options provided in your shopping cart. Seraphym Designs reserves the right to change its payment procedures at any time without prior notice to you.
All sales are non-refundable as each piece is hand crafted. Simply stated, we want you to be satisfied. We guarantee it. If you are not completely satisfied, tell us within 7 days of receiving your product and you can make arrangements for an exchange.
Custom orders are non-refundable and no exchanges will be offered. No exceptions. A non-refundable custom design deposit for half the estimated amount will be due prior to production, or paid in full. A custom order design base fee of $45 will be added to the total cost of the transaction.
IF YOU WOULD LIKE TO CONTACT other AREAS WITHIN SERAPHYM DESIGNS, PLEASE USE THE FOLLOWING:
firstname.lastname@example.org if you would like to become a retail partner or for wholesale-related topics
email@example.com for all other subjects
firstname.lastname@example.org for purchased items which need some TLC.
~ Arasely Rios